Food Business Coaching Services
UPDATE: We are fully booked until January 2025.
Custom Workshop/ Webinar Packages
for Your Small Business Staff, event or organization
Deluxe Package
For 10 or less. This package includes full assessment of current social media, live presentation, discussion, hands on exercise and visuals- all customized to your businesses' needs. 4-6 topics. Have a bigger group? Get in touch for a quote.
Basic Package
For 10 or less. This package includes a light assessment of current social media, live presentation, discussion, hands on exercise and visuals- all customized to your businesses' needs. 2-4 topics. Custom workshops and packaging available.
Public Speaker Services
Mandi is available for public speaker and in person workshop facilitation and panels. For rates, booking policies, and rider, please email us.
Food Business Coaching- Initial consult
$110 for a 60 minute video chat or phone consultation to assess needs. You will leave with a full document outlining our discussion as well as any vital contacts or strategies. All first-time clients must have an initial consult.
Monthly CUSTOMIZED coaching
Looking to break into distribution? Trying to better tell your brand story online? Book a courtesy call and let’s chat about a customized coaching package to meet the needs of your small food based business. Short and long term available.
Very Short Term / Fast Track
3-month commitment, 30% non refundable deposit up front + texts, calls (under 10 minutes) and emails are free of charge + weekly check in meetings, 60 minutes each +full strategy and assessment file each month
Short Term
6-month commitment 40% non refundable deposit up front +texts, calls (under 10 minutes) and emails are free of charge +bi-weekly check in meetings, 60 minutes each +full strategy and assessment file each month
Long Term
One year commitment, 25% non refundable deposit up front +texts, calls (under 10 minutes) and emails are free of charge +bi-weekly check in meetings, 60 minutes each +full strategy and assessment file each month
Policies and Procedures
Inclusivity statement
Mandi Lunan Food Business Coach respects and celebrates the diversity of all her clients. This is a safe space.
Hateful and discriminatory language / actions will never be tolerated here.
Non-Disclosure Agreement
Your privacy is important to us. That’s why we provide all of our clients with a Non-Disclosure Agreement, ensuring that what we discuss, your future plans, industry secrets, and projects will remain strictly confidential. We will never release any of your personal plans or information unless expressly instructed to do so in writing.
Waiver
You will be asked to sign a standard waiver upon becoming a client with Mandi Lunan Food Business Coach, releasing us of any liability as a direct or indirect result of our work together.
Client Accountability Policy
It is up to you as the client to complete assigned tasks, keep our appointments, and contribute towards our goals as an active team player. We will require a commitment of time and participation from you to help meet your business goals.
Kindly allow 24 hours written notice for any appointment cancelations.
Payment Policies
Invoices are due upon receipt for all new clients. After 90 days of punctual payment, clients will be offered terms of net30.
For larger projects, a deposit of 50% is required upon agreement of contract, with the remainder to be paid at the completion of the project, or 60 days after the start date.
For speaker / facilitator services, a 50% deposit is required to secure your booking. Please get in touch to see Mandi’s rider, policies and rates.
Payments are accepted via e transfer. To make an alternate payment arrangement, please get in touch.
Failure to respect the terms of payment to Ms. Lunan will result in termination of contract and seizure/cesure/removal of work completed during that pay period.
We do not offer refunds.
Please—don’t make us chase you for payments. We’re also a small business. Be honest and upfront if you’re struggling to pay.
Play Nice Policy
Assurance of respectful and dignified treatment by client as well all staff and team members (if applicable) with the understanding that failure to comply could result in the contract being terminated with 0 days notice and the non refundable deposit kept.
Professional and polite online conduct from client, and if applicable, employees and representatives on the business's social media channels. With the understanding that failure to comply could result in the contract being terminated with 0 days notice and the non refundable deposit kept.
Please respect our professional boundaries and time.
Due to the fluidity of small business and living in the Kootenays our office hours may not look like yours. We request that all client communications occur over email. Inboxes on our social media channels are not regularly monitored.